Privacy policy
What we collect, why, and the choices you have.
About this policy
This privacy policy applies to the ORIVEA website at https://dichvuentityseo.com and to the orders placed through it. ORIVEA operates the store and decides how personal information is handled. We have written this policy in plain language so you can understand what happens to your data when you shop with us.
Information we collect
- Contact details: your name, email address and telephone number when you place an order, create an account or contact us.
- Billing and shipping addresses: used to charge your order correctly and to deliver it. We ship worldwide except to destinations subject to U.S. sanctions or other restrictions, and only countries we can deliver to are selectable at checkout.
- Order details: the products you buy, order totals in USD, order history and any messages you send us about an order.
- Payment confirmation: our payment processors tell us whether a payment succeeded. Full card numbers are entered directly with the processor and are never stored on our systems.
- Account details: if you create an account, your login email, password (stored in hashed form) and saved addresses.
- Device and usage data: IP address, browser type, pages viewed and basic analytics that keep the store secure and working properly.
Why we use it
Your information lets us fulfil the contract you enter into when you order: taking payment, shipping the parcel, sending confirmations and helping with returns. We also use it where we have a legitimate interest in running a safe store, for example fraud prevention, sanctions screening and basic analytics, and where the law requires us to keep records. Marketing emails are sent only with your consent and you can withdraw it at any time through the unsubscribe link.
Who we share it with
We never sell personal information. We share only what is necessary with service providers that help us run the store: payment processors, shipping carriers and fulfilment partners, the hosting and e-commerce platform behind this site, email delivery services and, where we use them, analytics providers. Each provider may only use the data to perform its service for us. We may also disclose information when required by law, to enforce our terms or to protect the rights and safety of our customers and our business.
Cookies
This site uses essential cookies to keep your cart, remember your login and make checkout work. We may also use analytics cookies to understand which pages are used. You can block or delete cookies through your browser settings; blocking essential cookies may stop the cart or checkout from functioning.
International customers and data transfers
ORIVEA processes and stores customer data in the United States. If you order from outside the U.S., your information is transferred to and handled in the U.S. under this policy and with appropriate safeguards in place with our service providers.
How long we keep it
Order records are kept for as long as needed for warranty, returns, accounting and tax purposes, which is normally seven years. Account data is kept until you ask us to delete the account. Customer care correspondence is kept for up to three years. Analytics data is kept in aggregated form.
Your choices and rights
You can ask to see the information we hold about you, have it corrected or deleted, receive a copy, object to certain uses or withdraw consent. These rights apply under California law, other U.S. state laws, the GDPR and UK GDPR and similar regulations. To make a request, email support@dichvuentityseo.com from the address linked to your order. We will verify your identity, respond within the legally required period and never treat you differently for making a request.
Security
The site is served over HTTPS, payments are processed by PCI-compliant providers and access to order data is limited to staff who need it. No method of transmission or storage is completely secure, so if you believe your account has been compromised, contact us right away.
Children
This store is intended for adults. We do not knowingly collect personal information from anyone under 13, and you must be 18 or older to place an order. If you believe a child has provided information to us, email support@dichvuentityseo.com and we will delete it.
Changes to this policy
We may update this policy as the store, our providers or the law change. The date at the top shows the latest revision. Material changes will be announced on this page.
Contact
Privacy questions and requests: support@dichvuentityseo.com. ORIVEA is operated by ORIVEA.